Qualifications
Responsibilities:
Exhibit and enhance leadership capabilities to deliver an exceptional employee and guest experience aligned with our core values of Love, Joy, Trust, Courage, and Responsibility.
Lead by example, showcasing effective sales and service techniques in all guest interactions, including resolving any service-related issues.
Support all facets of business operations as necessary, including front-of-house and back-of-house activities, adhering to all company standard operating procedures, and assisting guests with their retail purchases.
Conduct consultations and perform all services listed on the menu, including shampooing, conditioning, styling, and chemical services.
Assume the role of manager-on-duty to cultivate a collaborative environment, valuing team members' insights through ongoing coaching and feedback.
Contribute to achieving monthly sales targets and key performance indicators, including retail sales, services, and memberships.
Ensure compliance with company standards regarding merchandising, inventory management, and asset security.
Demonstrate proficiency in all Madison Reed systems, policies, processes, and procedures.
About the job
Shift Lead - Licensed Cosmetologist
As a Shift Lead at Madison Reed Color Bar, you will take a pivotal role in shaping the guest experience from the moment they walk in until their departure. You will manage appointment schedules, engage with guests, and ensure that the quality of services provided by your team meets the highest standards. The Shift Lead is essential in executing the strategic vision for the Hair Color Bar, assisting the Manager in implementing operational best practices, fostering community relationships, and promoting Madison Reed's products and values. Acting as the manager-on-duty in the absence of the Manager, you will cultivate your business acumen and team leadership skills, preparing you for a potential future as a Manager of a Hair Color Bar. #LiveLifeColorfully
This full-time role requires availability on weekends, holidays, and during peak business hours. The position reports directly to the Manager.
At Madison Reed, we believe in competitive compensation. The expected earnings for this role range from $42 to $44 per hour, inclusive of base pay, commissions, and tips. Actual compensation may vary based on Hair Color Bar performance, your tenure, and experience.
About Madison Reed Color Bar
Madison Reed is a pioneering beauty company dedicated to delivering high-quality hair color products and exceptional salon experiences. We are committed to innovation, sustainability, and fostering positive relationships within our communities.