About the job
About the Team
DashMart, a local fulfillment center managed by DoorDash, delivers essential household items and more directly to customers' doors with exceptional speed, reliability, and quality. Customers can conveniently order groceries, retail items, and prepared meals through the DoorDash app, while our dedicated team fulfills these orders in a physical DashMart location for delivery by Dashers. Our centers operate early and close late, with some locations open 24/7!
About the Role
We are seeking a dynamic and experienced individual who thrives in fast-paced, physical environments and is eager to actively participate in daily operations. As a Shift Lead, you will support Site Management in ensuring smooth operations during shifts, delegate tasks effectively, and take charge of order fulfillment in a warehouse setting. In some locations, this role will also involve light food preparation in a kitchen.
Your Excitement for This Opportunity Will Shine Through Because You Will…
- Own Your Shift: Take full responsibility for your shifts, overseeing warehouse and kitchen operations, maintaining safety and cleanliness, ensuring high quality, and training new associates. You will be accountable for managing inventory, equipment, and other company assets to prevent loss or theft.
- Delight Customers: Guarantee that customer orders are delivered with excellence by accurately executing orders, addressing customer inquiries, and ensuring seamless Dasher pickups.
- Lead the Team: Direct Operations Associates during their shifts, promoting safety and productivity while serving as the point of escalation for operational concerns.
- Foster Team Spirit: Collaborate with your team in both warehouse and kitchen settings, performing daily tasks and leading by example. Engage in professional interactions with team members and customers, maintaining a positive and safe environment while delivering exceptional service.
- Enhance Operations: Share innovative ideas to improve quality and enhance the customer experience.

