About the job
This position is based at 610 Blue Hill Avenue, Dorchester, MA 02121.
About PLS:
At PLS® (People – Location – Service), we believe you deserve better! As a premier retail provider of financial services, our commitment to our customers drives everything we do. With over 200 financial service centers across 12 states, we deliver convenient, transparent, and affordable solutions for our customers' day-to-day financial needs. Founded in 1997 by Bob and Dan Wolfberg, our headquarters in Chicago is home to a dedicated team that goes above and beyond every day to ensure exceptional service.
Position Summary:
As a Shift Supervisor, you will play a crucial role in leading our team to deliver outstanding customer service, achieve operational objectives, and adhere to company policies. In addition to performing the duties of a Customer Service Representative, you will assist the Assistant Store Manager in daily operations and ensure the team’s success in the absence of the Store Manager.

