About the job
Join Rituals as a Shop Manager and take charge of creating an exceptional customer experience while driving sales performance. Your key responsibilities will include:
- Collaborating closely with the area manager to enhance store sales and achieve set KPIs, ensuring the success of your store.
- Developing monthly plans based on productivity targets to optimize performance.
- Overseeing efficient store administration, including HR and recruitment, scheduling, cash management, and security, while managing the store's budget.
- Managing inventory and daily store operations, ensuring the store is well-stocked, clean, and inviting.
- Fostering employee well-being and engagement through regular one-on-one meetings that build genuine relationships with the team, as well as organizing store meetings to celebrate successes and discuss areas for improvement.
In return, we are committed to your development by providing continuous training tailored to your skill level, enabling you to elevate your leadership capabilities. You will be surrounded by dedicated, positive, and service-oriented colleagues who truly work with Heart & Soul.