About the job
About Waterworks
For over 40 years, Waterworks has been a hallmark of inspiration in the world of luxury home and hotel design. Renowned for our exquisite bath and kitchen products, we elevate the experience with our stunning fittings, fixtures, and hardware. Our commitment goes beyond our offerings; we strive to be a vital part of extraordinary design moments globally.
What We Offer
Our competitive advantage lies in our exceptional team. At Waterworks, we foster a highly collaborative and creative workplace where each individual’s contribution is valued. We empower our employees through extensive training, opportunities for career advancement, competitive salaries, and bonus potential. Our comprehensive benefits package includes medical, dental, vision insurance, and a 401k retirement savings plan. We provide a generous paid time off program, including vacation, personal, and sick leave, along with additional perks such as summer half days and a volunteer day. The company also observes at least eight federal holidays each year, plus a floating holiday for personal use.
The Role
As a Showroom Client Support Specialist at Waterworks, you will oversee the entire lifecycle of client orders. Collaborating closely with our showroom sales team, you will ensure that clients receive their products on time and uphold the luxury service experience synonymous with our brand. Your responsibilities will also encompass various operational tasks, including receiving and sending shipments, inventory management, and processing refunds. This role combines your passion for design and luxury products with a customer-focused approach in a fast-paced showroom environment.