Key Responsibilities:Monitor vehicle movements and routes using dispatch systems, responding swiftly to any changes or issues.Ensure the accuracy of dispatch programs (TripShot, Samsara, etc.) related to vehicle, driver, and route assignments, making updates as necessary.Oversee Samsara data, including driver check-ins and check-outs, geo-fencing, and driver registration, and assist the Fleet Manager with any non-reporting units.Manage WIFI uptime and perform resets via the online portal.Proactively communicate with clients through notifications and direct communication.Collaborate with Managers and Supervisors to address delays and other service-critical information.Handle client emails and assist with lost and found inquiries.Act as the primary contact for dispatch phone inquiries regarding shuttle operations.
About the job
Join TransWest: At TransWest, we're passionate about connecting people to their destinations, whether it's for work, education, or leisure. We specialize in providing innovative transportation solutions, including shuttles, buses, charters, and valet services. Our mission is to enhance mobility and improve the hospitality experience by partnering with top-tier companies to create tailored transportation systems. Our commitment to excellence ensures that we alleviate stress and make travel easier for everyone we serve.
Position Overview: As a Shuttle Transportation Dispatcher, you will play a crucial role in managing the day-to-day operations of our vehicle fleet. You'll monitor all ‘in service’ TransWest vehicles to ensure they adhere to schedules and routes. Your quick thinking and problem-solving skills will be vital as you provide real-time solutions and serve as the primary communication point for drivers and supervisors regarding any operational issues such as delays, rerouting, or accidents.
About TransWest
TransWest is a leader in innovative transportation solutions, dedicated to enhancing the mobility of our communities. We connect individuals with their destinations, ensuring a seamless travel experience through our comprehensive shuttle, bus, and charter services. Our commitment to customer service and operational excellence sets us apart in the industry.
This job posting is no longer active and is not accepting applications.
Key Responsibilities:Monitor vehicle movements and routes using dispatch systems, responding swiftly to any changes or issues.Ensure the accuracy of dispatch programs (TripShot, Samsara, etc.) related to vehicle, driver, and route assignments, making updates as necessary.Oversee Samsara data, including driver check-ins and check-outs, geo-fencing, and driver registration, and assist the Fleet Manager with any non-reporting units.Manage WIFI uptime and perform resets via the online portal.Proactively communicate with clients through notifications and direct communication.Collaborate with Managers and Supervisors to address delays and other service-critical information.Handle client emails and assist with lost and found inquiries.Act as the primary contact for dispatch phone inquiries regarding shuttle operations.
About the job
Join TransWest: At TransWest, we're passionate about connecting people to their destinations, whether it's for work, education, or leisure. We specialize in providing innovative transportation solutions, including shuttles, buses, charters, and valet services. Our mission is to enhance mobility and improve the hospitality experience by partnering with top-tier companies to create tailored transportation systems. Our commitment to excellence ensures that we alleviate stress and make travel easier for everyone we serve.
Position Overview: As a Shuttle Transportation Dispatcher, you will play a crucial role in managing the day-to-day operations of our vehicle fleet. You'll monitor all ‘in service’ TransWest vehicles to ensure they adhere to schedules and routes. Your quick thinking and problem-solving skills will be vital as you provide real-time solutions and serve as the primary communication point for drivers and supervisors regarding any operational issues such as delays, rerouting, or accidents.
About TransWest
TransWest is a leader in innovative transportation solutions, dedicated to enhancing the mobility of our communities. We connect individuals with their destinations, ensuring a seamless travel experience through our comprehensive shuttle, bus, and charter services. Our commitment to customer service and operational excellence sets us apart in the industry.