About the job
Are you passionate about guiding benefit recipients toward recovery? Do you enjoy providing optimal support to employers regarding absenteeism? If so, the position of Sickness Benefit Case Manager at Howden is perfect for you!
What Will Your Role Entail?
As a Sickness Benefit Case Manager, you will advise employers on absenteeism cases and the organization of absenteeism within their companies. You will identify absenteeism issues and relieve employers of the burden associated with sickness benefit cases. You will be the primary point of contact for benefit recipients over the phone, while also liaising with the UWV, occupational health services, reintegration coaches, occupational specialists, and other stakeholders. Furthermore, you will be encouraged to proactively contribute to the improvement of our processes and services. By doing so, you will play a crucial role in optimizing our services and developing our organization.
In the long term, you will assist employers in gaining better control over absenteeism, always aiming to provide the best possible support to our clients. Together, we will ensure continuous growth and development as colleagues, teams, and as a company.
What Does Your Week Look Like in This Role?
- 50% Client contact via email and phone
- 25% Administration
- 15% Contact with partners (Occupational Health, Insurer)
- 10% Peer review with colleagues
The Team and Our Organization
As a Sickness Benefit Case Manager, you will play a vital role within the Howden team at our locations in Tilburg and Apeldoorn. Together as a team, we focus on supporting and advising employers on all aspects related to absenteeism.