Qualifications
At least 1–2 years of experience as a Barista in a 4-star or 5-star hotel or upscale café environment.Comprehensive knowledge of coffee beans, espresso extraction, and various brewing techniques.Expertise in crafting espresso-based beverages, specialty coffees, and premium teas to high presentation standards.Ability to create latte art and ensure consistency in taste, texture, and appearance.Exceptional guest service skills with a warm, engaging, and professional demeanor.Strong communication skills in English; proficiency in additional languages is a plus.Well-groomed appearance that aligns with luxury hospitality standards.Solid understanding of food safety, hygiene, and sanitation standards (HACCP knowledge preferred).Able to thrive in a fast-paced, high-volume environment.Proficient upselling skills and ability to promote signature beverages and outlet offerings.A team player with a positive attitude and a willingness to assist others.
About the job
Join the Radisson Hotel Group as a Barista and showcase your passion for coffee! Your primary responsibility will be to prepare and serve exceptional coffee, espresso-based beverages, teas, and specialty drinks that adhere to our hotel standards.
• Deliver professional, courteous, and efficient service to achieve unparalleled guest satisfaction.
• Warmly greet guests, accurately take orders, and maintain positive relationships with patrons.
• Uphold beverage presentation standards, including creating beautiful latte art where applicable.
• Actively promote daily specials, outlet offerings, and signature beverages through effective upselling techniques.
• Ensure cleanliness and hygiene of the coffee station, equipment, and service areas at all times.
• Operate and maintain espresso machines, grinders, and related equipment, ensuring optimal performance.
• Adhere to hotel safety, sanitation, and food allergy awareness protocols.
• Monitor stock levels and assist with replenishing supplies and preparing for daily operations.
• Collaborate effectively with team members while embodying a positive 'Yes I Can' service attitude.
About Radisson Hotel Group
Radisson Hotel Group is a leading global hospitality brand with a diverse portfolio of ten distinctive hotel brands, comprising over 1,460 hotels in operation and development across 95+ countries. Our brand promise, 'Every Moment Matters,' reflects our commitment to exceptional service and memorable guest experiences. At Radisson, people are at the heart of our success. We empower our employees to be 'Moment Makers,' fostering a culture that emphasizes spirit, opportunity, and environment to help you excel every day, everywhere, every time. Together, we ensure that every moment truly matters.
