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Experience Level
Mid to Senior
Qualifications
5+ years of software development experience.Proficient in managing UNIX-like operating systems, particularly Ubuntu.Experience with containerization technologies like Docker and Kubernetes.Knowledge of security practices in CI/CD pipelines.Familiarity with open-source tools for monitoring, logging, and capacity planning.Experience with cloud platforms such as AWS, Google Cloud, or Heroku.Proficient in Infrastructure as Code (IaaC) tools, including Ansible, Puppet, and Terraform.Adept at diagnosing architectural bottlenecks and resolving complex issues.Strong automation mindset and the ability to navigate intricate systems.Excellent communication and teamwork skills.
About the job
Join our dynamic team as a Software Engineer II specializing in Developer Productivity!
Location: Pune (Hybrid)
As a key member of our engineering team, you will develop and refine tools that empower various teams to efficiently build and deploy Helpshift products. Your role will encompass the entire release and build process, enhancing the productivity of our engineering workforce. You will focus on automating build and testing mechanisms, overseeing packaging and product releases, and identifying solutions to streamline the software development lifecycle (SDLC). By leveraging tools like Jenkins, Docker, Kubernetes, Python, and Ansible workflows, you will play a pivotal role in influencing our strategic direction and tooling improvements.
If you are passionate about enhancing developer experiences and productivity, this is the role for you!
About Helpshift
Helpshift is dedicated to transforming customer support through innovative technology. We build tools that streamline workflows and enhance productivity for teams worldwide, ensuring our clients can efficiently deliver exceptional service. Join us in shaping the future of customer support!
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Mid to Senior
Qualifications
5+ years of software development experience.Proficient in managing UNIX-like operating systems, particularly Ubuntu.Experience with containerization technologies like Docker and Kubernetes.Knowledge of security practices in CI/CD pipelines.Familiarity with open-source tools for monitoring, logging, and capacity planning.Experience with cloud platforms such as AWS, Google Cloud, or Heroku.Proficient in Infrastructure as Code (IaaC) tools, including Ansible, Puppet, and Terraform.Adept at diagnosing architectural bottlenecks and resolving complex issues.Strong automation mindset and the ability to navigate intricate systems.Excellent communication and teamwork skills.
About the job
Join our dynamic team as a Software Engineer II specializing in Developer Productivity!
Location: Pune (Hybrid)
As a key member of our engineering team, you will develop and refine tools that empower various teams to efficiently build and deploy Helpshift products. Your role will encompass the entire release and build process, enhancing the productivity of our engineering workforce. You will focus on automating build and testing mechanisms, overseeing packaging and product releases, and identifying solutions to streamline the software development lifecycle (SDLC). By leveraging tools like Jenkins, Docker, Kubernetes, Python, and Ansible workflows, you will play a pivotal role in influencing our strategic direction and tooling improvements.
If you are passionate about enhancing developer experiences and productivity, this is the role for you!
About Helpshift
Helpshift is dedicated to transforming customer support through innovative technology. We build tools that streamline workflows and enhance productivity for teams worldwide, ensuring our clients can efficiently deliver exceptional service. Join us in shaping the future of customer support!