Qualifications
Your RoleAs a Software Engineer, you will play a crucial role in developing the systems that drive our AI agents. Collaborating with seasoned engineers, you will engage in backend development, including data pipelines, integrations, and agent infrastructure, while delivering features that enhance our platform.We are looking for individuals who can quickly adapt, take ownership of their projects, and work autonomously as they familiarize themselves with our codebase.Key Projects You Will Work OnYou will be involved in various exciting projects, including:Enhancing Atlas, our AI assistant, with features such as Slack integration, natural language queries, and efficient resource management.Developing the Activity Stream for log visualization, incorporating filters, timestamps, and frequency charts to provide insights into agent performance.Implementing dynamic knowledge updates for ongoing incidents to keep information current and actionable.
About the job
Join Giga: Pioneering AI Innovation
Giga is at the forefront of revolutionizing customer experiences through advanced AI technology. With a recent $61M Series A funding and a roster of prestigious clients like DoorDash, we are committed to developing real-time AI agents capable of understanding emotions, resolving issues swiftly, and scaling across the globe's largest enterprises.
This is a pivotal moment for Giga as we aim to become the premier AI platform for enterprise automation, driven by our cutting-edge voice superintelligence. To reach our ambitious goals, we are on the lookout for talented engineers to join our dynamic team.
Our engineers enjoy significant autonomy, allowing them to make impactful contributions from day one. With visionary founders, proven commercial success, and a clear trajectory towards becoming a generational company, this is a unique opportunity to be part of something extraordinary.
At Giga, we empower the world's leading B2C companies to build trusted AI agents that enhance their support and operational workflows across various channels. If you are excited about being part of this innovative journey, we encourage you to apply!
About Giga
Giga is an innovative startup focused on harnessing the power of artificial intelligence to redefine customer support and operations. With significant funding and partnerships with industry leaders, Giga is poised for remarkable growth and is dedicated to creating impactful AI solutions.