About the job
About Us
At Sierra, we are revolutionizing customer interactions by integrating artificial intelligence into business solutions. Our headquarters are located in the vibrant city of San Francisco, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan, fostering a diverse and inclusive work environment.
Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—guide our practices and shape our culture. We are committed to these principles in every aspect of our work, ensuring a cohesive and supportive workplace.
Sierra was co-founded by industry leaders Bret Taylor and Clay Bavor. Bret has held prominent roles such as Board Chair of OpenAI and co-CEO of Salesforce, while Clay’s extensive experience at Google includes leading innovative projects in AR/VR and product design.
Your Role
Establish Trust Foundations. Develop and implement systems that ensure Sierra’s platform is secure by default, focusing on privacy, identity, authentication, authorization, and data security across backend services, APIs, and infrastructure.
Manage Cross-Functional Systems. Collaborate with product and platform teams to enhance Sierra’s trust components: identity management, access control, auditability, and data lifecycle management, balancing usability, performance, and security.
Safeguard AI Systems. Design controls that prevent AI agents from leaking customer data or executing unauthorized actions. You’ll implement runtime policy enforcement and create data protection boundaries while maintaining agent functionality.
Automate Security Workflows. Build tools that streamline security processes, reducing risks and friction through automated security checks in CI/CD, privacy schema validation, and runtime monitoring for sensitive events.