About the job
Job Summary
Join our dynamic team at Sumerge as a Solution Engineer, where you'll play a pivotal role in designing and implementing customized solutions that empower our clients to excel in their industries. Collaborating with both Sales and Engineering teams, you will interpret client requirements and turn them into scalable solutions that deliver tangible business results.
We are looking for a candidate with a robust background in software development, pre-sales, or solution architecture, paired with a strong understanding of web technologies. You should be an excellent communicator who thrives at the intersection of technology and business, guiding our clients confidently through their digital transformation journey.
Key Responsibilities
- Lead the technical consulting process for assigned clients by understanding both explicit and implicit needs, recommending tailored solutions, and providing ongoing support to ensure sustained success.
- Facilitate customer journeys through digital transformation by simplifying technology adoption, resolving potential technical challenges, and reinforcing Sumerge’s reputation as a trusted partner.
- Contribute to the design and endorsement of enterprise architectures and platforms utilizing Sumerge technologies to deliver scalable, efficient, and business-oriented solutions.
- Engage with product management and engineering teams to remain up-to-date with industry trends and provide insights that drive solution improvements and competitive advantage.
- Collaborate closely with the Sales team to identify and pursue new opportunities within existing accounts, enhancing client relationships and supporting revenue growth.
- Deliver articulate, structured, and engaging technical presentations and demonstrations that integrate solution features with pertinent industry knowledge to foster client confidence and facilitate informed decision-making.
- Oversee the preparation of proposals and responses to RFPs, RFIs, and RFQs, crafting accurate, compelling, and client-aligned technical content that boosts our win rates.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
- Demonstrated experience in solution engineering, pre-sales, or technical consulting; familiarity with Banking, Telecom, or Government sectors is a plus.
- Deep knowledge of software development and web technologies.
- Exceptional communication and presentation skills in English; proficiency in Arabic is preferred.
- Team-oriented, client-centric, and adept at problem-solving.
- Proficient in drafting proposals and technical documents.

