About the job
Key Responsibilities:
Warmly greet guests with a professional and welcoming demeanor, ensuring they feel valued and appreciated.
Efficiently manage reservations, spa bookings, and scheduling to provide exceptional service.
Deliver comprehensive information on spa treatments, services, and current promotions to guests.
Facilitate seamless coordination between therapists and guests to enhance the spa experience.
Process billing and payments accurately, ensuring proper posting of all charges.
Uphold a serene, tranquil, and professional atmosphere within the spa environment at all times.
Promptly address guest inquiries, feedback, and concerns with discretion and efficiency.

