Qualifications
Key ResponsibilitiesOversee and enhance macOS device management using Jamf Pro, ensuring compliance with company standards (e.g., encryption, OS patching, configuration profiles, application management).Guide architectural strategies to ensure scalable endpoint management as the company grows.Lead significant technical initiatives such as permission automation, third-party patching, silent updates, stability enhancements, and efficient device deployment.Develop automation and infrastructure-as-code pipelines utilizing tools like Terraform, Bash/Python scripting, and Jamf/Okta/MDM APIs to reduce manual tasks and establish “zero-touch” provisioning workflows.Administer enterprise-level software and package deployment, utilizing tools like AutoPkgr for large-scale packaging and seamless rollout of updates.Establish and enhance endpoint change control protocols, including communication, testing, rollback strategies, and compliance tracking. Generate dashboards and reports for compliance visibility, patch statuses, and device health.Work closely with Security, Support, Engineering, and IT to implement policies (e.g., least-privilege), onboard security solutions (AV, EDR, disk encryption), and integrate devices with Okta SSO, Oomnitza, Google Workspace, and other monitoring platforms.Act as the escalation point for complex endpoint issues, providing expert troubleshooting and resolution.
About the job
At Affirm, we are transforming the credit landscape to foster transparency and user-friendliness, empowering consumers to make purchases with the flexibility to buy now and pay later, free from hidden fees or compounded interest.
Our IT Engineering teams are dedicated to developing and managing the tools, systems, and services that enhance the IT experience for our employees. We are an innovative, detail-oriented group committed to creating and sustaining services that are fast, straightforward, and secure, enabling Affirmers in our global, remote-first environment to maintain productivity from day one.
The Client Platform Engineering team is responsible for the hardware and software that underpin Affirm's employee operations. As a dynamic, cross-functional team, we are passionate about our craft and the professional experiences of Affirmers worldwide. We manage Affirm's endpoint platform, delivering scalable and secure solutions, including zero-touch provisioning, package and patch management, and silent updates. We collaborate closely with Security, Engineering, Product, and Support teams to enhance the user experience of workplace technology, leading impactful projects that boost reliability, security, and productivity for our engaged global workforce.
