About the job
At Upbound, we are revolutionizing the construction of modern infrastructure for the Agentic AI Era. As the creators and principal maintainers of Crossplane, we are developing the Intelligent Control Plane—a cutting-edge platform that transforms infrastructure into something programmable, autonomous, and composable.
Our mission is to empower AI-native enterprises with a foundational platform that enables teams to provision, operate, and adapt infrastructure at scale—ensuring platforms are equipped for both human users and AI agents. We collaborate with top cloud providers, independent software vendors (ISVs), and open-source communities to assist organizations in accelerating their processes with enhanced confidence.
Currently, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has achieved over 100M downloads and is utilized by 1,000+ teams globally. As a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, we have successfully raised $69M to date. Discover more at upbound.io.
As a Staff Solutions Engineer (SE) at Upbound, you will play a crucial role in our pre-sales team. This position entails supporting pre-sales activities in North America across various segments. Upon identifying and qualifying a lead, the Solutions Engineer collaborates closely with the customer to comprehend the technical business challenges they face. You will guide customers through understanding the value that Upbound's products and solutions can offer them. Solutions Engineers forge trustworthy technical relationships with our clients by actively listening and articulating the value proposition of our products tailored to their unique requirements.
Solutions Engineers possess an in-depth familiarity with Upbound’s product roadmap, enabling them to discern when to advocate for forthcoming features versus focusing on existing solutions based on the customer’s medium to long-term vision. An understanding of key technical and economic buyers' personas is essential, as well as the ability to strategize effectively to meet their needs.

