About the job
About APM Monaco:
Established in 1982, APM Monaco is a fashionable jewelry brand that embodies the elegance and sophistication of the Monaco and South of France lifestyle.
Position Overview:
We are seeking a dynamic and dedicated Store Manager to lead our team in Jeddah, Saudi Arabia. Your role will be pivotal in enhancing the boutique's performance and profitability while ensuring the team delivers exceptional customer service.
Key Responsibilities:
Business Performance & Operations:
- Achieve and exceed sales targets and KPIs to maximize profitability.
- Analyze sales performance to identify business needs and formulate actionable objectives.
- Review sales reports and data to inform business strategies.
- Ensure staff are proficient in POS operations and maintenance.
- Implement cash control measures including bank deposits and petty cash management.
- Oversee inventory movement and ensure adherence to transfer policies.
- Maintain boutique presentation in line with brand standards.
- Implement effective merchandising strategies and directives.
- Ensure visual displays and fixtures align with current visual guidelines.
Client Experience & Development:
- Ensure all team members deliver exceptional customer service.
- Manage the client database to enhance sales and client engagement.
- Execute strategies that boost client satisfaction and loyalty.
- Resolve customer issues promptly and effectively.
- Coordinate special events including collection previews and client gatherings.
- Empower team members to make customer-centric decisions that align with company values.
Team Management & Development:
- Identify and recruit top talent, fostering a high-performing team.
- Demonstrate passion for APM Monaco and ensure knowledge of products and values.
- Conduct in-store training and coaching sessions.
- Develop individual performance objectives and development plans.
- Maintain professional grooming and image standards reflective of the brand.
- Address HR-related issues efficiently, collaborating with HR when necessary.

