About the job
About IBU
International Business University (IBU) is Ontario’s pioneering independent not-for-profit university, having achieved Ministerial consent for full accreditation in 2020 and DLI approval in 2023. IBU is committed to crafting a 'next generation' educational model inspired by the world's most prestigious independent universities, characterized by innovation, adaptability, and a strong focus on student-centric, industry-aligned learning. We strive to provide curricula and experiences that blend rigorous academic training with essential practical skill development, ensuring our graduates meet the evolving demands of the global workforce.
Job Title: Student Support and Operations Officer
Term: Full-time, Indefinite (40 hours/week)
Department: Registrar Office
Reports to: Sr. Manager Student Success
Salary Range: $55,000.00 - $65,000.00 annually
Location: Ottawa, Ontario
As the Student Support and Operations Officer, you will play a vital role in delivering an efficient and student-centered campus experience, while also overseeing day-to-day operations. Acting as the primary point of contact for students, you will provide essential guidance on academic and administrative inquiries, facilitate enrollment and orientation activities, and enhance student engagement initiatives. Your responsibilities will include coordinating campus operations, ensuring classroom readiness, and addressing daily administrative and operational challenges. Collaborating closely with student support and operations teams across our Ottawa and Toronto campuses, you will ensure consistent service delivery, streamlined operations, and high standards of student engagement.

