About the job
YOUR ROLE
As a Sales Advisor at H&M, you will be instrumental in curating an exceptional shopping experience for our customers. You'll warmly welcome shoppers, guide them through our vibrant store, and assist them in discovering the perfect items while highlighting our diverse product range. By embodying our core values, you will play a pivotal role in both your personal success and the overall achievements of our team.
In this position, you will:
- Utilize your fashion and product insight to empower customers in making informed choices.
- Work collaboratively with your team to ensure outstanding service throughout the customer journey.
- Maintain a well-stocked, organized, and inviting sales floor and backroom.
- Assist with the store's opening and closing procedures.
- Represent both yourself and our brand positively in every customer interaction.
YOUR TEAM
Our stores are the essence of H&M, providing customers with their first taste of our brand. Within the dynamic Store Team, every position—from Sales Advisors to Department Managers, Store Managers, Visual Merchandisers, and more—contributes to creating an inspiring and welcoming atmosphere. You will also engage with the broader Area Team, sharing insights and driving collective success. Together, we empower customers to express their individuality through the latest trends and timeless styles, making fashion accessible and sustainable for all.
YOUR PROFILE
We are looking for individuals with…
- Experience in customer service within fashion, retail, or related sectors.
We seek team members who are…
- Passionate about fashion and committed to delivering an outstanding in-store experience while promoting our products and driving sales.
- Thriving in collaborative and dynamic work environments.
- Communicative, creative, and eager to learn about store technology.
- Flexible and proactive in their approach.
ABOUT H&M GROUP
H&M Group is a global leader in fashion, comprising a variety of strong brands and ventures. Our mission is to demonstrate that exceptional design, affordable pricing, and sustainable solutions can coexist. We aim to democratize fashion for everyone, putting our customers at the core of every decision we make.
Our diverse team consists of thousands of talented individuals united by shared values and culture. Together, we aim to leverage our influence and expertise to steer the fashion industry toward a more inclusive and sustainable future.
WHY JOIN US?
At H&M Group, we are committed to...

