About the job
Join our dynamic team as a Support Associate at White House Black Market! In this role, you will play a crucial part in fostering a customer-centric sales culture, ensuring that our core principles guide all store operations. Your responsibilities will include a variety of sales operations tasks such as merchandise handling, stock processing, and stockroom organization. We take pride in our work and believe that with our incredible team, we create the most amazing environment to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence:
Customer Experience:
Teamwork and Growth:
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence:
- Efficiently process merchandise, ensuring items are properly stored, ticketed, and readily available for replenishment on the sales floor while optimizing stock space.
- Timely merchandising and presentation of new products.
- Accurately enter all receiving documents into the computer system and reconcile invoices with received items. Complete store-to-store transfers and locate requests promptly.
- Ensure visual packet materials, props, and signage are processed correctly and store stockroom hardware and accessories effectively.
- Assist with pricing changes and markdowns.
- Support visual directives, including floorsets, window changes, and signage placements as directed.
Customer Experience:
- Uphold our Most Amazing Personal Service (MAPS) principles by implementing strong operational processes that deliver a seamless omni-channel experience.
Teamwork and Growth:
- Encourage an inclusive and collaborative approach to problem-solving.
- Seek personal development opportunities and actively seek feedback.
- Maintain boutique cleanliness and organization.