Qualifications
You’re an ideal candidate if you:Are fluent in both Swedish and EnglishPossess at least 12 months of experience in Online Customer Support (preferably in iGaming or Fintech)Thrive in a collaborative environment, enhancing team dynamicsExhibit a keen eye for detail with a 'detective' mindsetAre adept at multitasking and possess strong problem-solving skillsCan manage shift work, including potential night shiftsHave a keen interest in leveraging AI tools for increased efficiency
About the job
At ComeOn, we elevate Customer Experience beyond mere service! We are in search of enthusiastic, people-oriented individuals to enrich our team. If you are an excellent communicator who thrives on problem-solving and enhancing customer satisfaction, we want to hear from you!
As a Customer Experience Specialist, you will serve as the vital link between our frontline support and the technical teams. Your role will involve addressing complex customer inquiries with accuracy and professionalism, ensuring a seamless experience for our clients.
Location: St. Julian’s, Malta (Hybrid)
About ComeOn Group
ComeOn Group is a leading company committed to delivering exceptional customer experiences in the online gaming sector. We believe in investing in our team's growth and well-being, ensuring they are equipped with the necessary tools and support to excel in their roles.