About the job
Join Our Team as a System Engineer!
At AMAX, we are searching for a talented System Engineer to design and deploy sophisticated IT infrastructure solutions that empower our clients. In this dynamic role, you will collaborate with our sales team to understand customer requirements, providing innovative technical solutions that meet their needs. You will also engage in pre-sales activities by delivering compelling presentations and product demonstrations.
Your responsibilities will include:
- Designing and implementing advanced IT infrastructure solutions tailored to customer specifications.
- Working closely with sales teams to interpret customer needs and formulate effective technical responses.
- Providing technical support and resolving issues related to AMAX's products and solutions.
- Conducting on-site installations, repairs, and maintenance for both hardware and software.
- Communicating effectively with customers to address technical challenges and deliver timely solutions.
- Creating and updating technical documentation, including troubleshooting guides and knowledge base articles.
- Collaborating with various internal teams to escalate and resolve complex technical challenges.
- Keeping abreast of emerging technologies and industry trends to maintain AMAX's competitive edge.

