Successfully completed degree in Business Administration, Marketing, or a related field.Several years of professional experience in CRM, preferably with a strong digital focus.Proven leadership experience with the ability to clearly align and develop a team.Resilience under pressure, flexibility, and a strong analytical mindset across different domains.High affinity for numbers, accuracy, self-organization, and customer-oriented thinking.Experience in stakeholder and project management is desirable.Excellent command of German and fluent in English, both written and spoken.
About the job
Lead and mentor a team specializing in CRM, focusing on coaching, setting goals, and fostering professional growth.
Analyze customer needs and oversee the CRM strategy aimed at enhancing customer loyalty, increasing Customer Lifetime Value, and minimizing churn for jö program partners.
Take full responsibility for the design, implementation, ongoing development, and quality assurance of CRM campaigns throughout the entire customer journey.
Manage revenue generation within the CRM sector while deriving actionable insights for performance improvement.
Oversee digital CRM channels, particularly newsletters and the app, in close collaboration with the app development team.
Conceptualize CRM communications across both print and digital platforms, including content direction for the content creation team.
Engage in proactive stakeholder management with jö program partners, including alignment, consultation, and expectations management.
Identify process, tool, and workflow optimization opportunities, implementing improvement initiatives as necessary.
About REWE International Dienstleistungsgesellschaft mbH
If you think entrepreneurially and have a knack for identifying new business opportunities, apply now at the jö Bonus Club. Experience the vibrant atmosphere of a start-up while enjoying the advantages of a large corporation. The jö Bonus Club is Austria's largest multi-partner customer loyalty program across various sectors. With just one customer card, the jö card or jö app, nearly every second Austrian can collect Ös while shopping and redeem them for numerous benefits with participating partners. We are looking for team members who want to shape the future of jö with us!
This job posting is no longer active and is not accepting applications.
Successfully completed degree in Business Administration, Marketing, or a related field.Several years of professional experience in CRM, preferably with a strong digital focus.Proven leadership experience with the ability to clearly align and develop a team.Resilience under pressure, flexibility, and a strong analytical mindset across different domains.High affinity for numbers, accuracy, self-organization, and customer-oriented thinking.Experience in stakeholder and project management is desirable.Excellent command of German and fluent in English, both written and spoken.
About the job
Lead and mentor a team specializing in CRM, focusing on coaching, setting goals, and fostering professional growth.
Analyze customer needs and oversee the CRM strategy aimed at enhancing customer loyalty, increasing Customer Lifetime Value, and minimizing churn for jö program partners.
Take full responsibility for the design, implementation, ongoing development, and quality assurance of CRM campaigns throughout the entire customer journey.
Manage revenue generation within the CRM sector while deriving actionable insights for performance improvement.
Oversee digital CRM channels, particularly newsletters and the app, in close collaboration with the app development team.
Conceptualize CRM communications across both print and digital platforms, including content direction for the content creation team.
Engage in proactive stakeholder management with jö program partners, including alignment, consultation, and expectations management.
Identify process, tool, and workflow optimization opportunities, implementing improvement initiatives as necessary.
About REWE International Dienstleistungsgesellschaft mbH
If you think entrepreneurially and have a knack for identifying new business opportunities, apply now at the jö Bonus Club. Experience the vibrant atmosphere of a start-up while enjoying the advantages of a large corporation. The jö Bonus Club is Austria's largest multi-partner customer loyalty program across various sectors. With just one customer card, the jö card or jö app, nearly every second Austrian can collect Ös while shopping and redeem them for numerous benefits with participating partners. We are looking for team members who want to shape the future of jö with us!
