About the job
Join Our Mission
At Roofstock, we are redefining the rental housing ecosystem for investors by providing a comprehensive end-to-end investment platform for single-family rental homes (SFR). Our commitment to leveraging innovative technology allows us to empower investors to build wealth through real estate.
Our Growth Story
With a vibrant team of over 750 Roofsters, our collaborative culture has been the cornerstone of our success. Following our Series E funding round in 2022, which raised $240 million, we are strategically expanding our operations across the Bay Area and New York City. Our growth trajectory has been bolstered by key acquisitions, including Stessa, RentPrep, and Mynd. In 2025, we plan to enhance our platform further by partnering with Casago to offer both short-term and long-term rental management services.
Embodying Our Values
- Entrepreneurial spirit: Foster innovation as we launch new initiatives within our business.
- Collaboration: Work across diverse functions to achieve excellence quickly and efficiently.
- Impact-oriented: Focus on creating a profitable business unit that prioritizes owner and guest satisfaction.
- Investor mindset: Strive to maximize returns for our owners and Roofstock alike.
About Our Team
The Short-Term Rental (STR) team at Roofstock is dedicated to building and shaping a new business unit together. We prioritize hospitality for our owners, guests, and teammates, fostering a culture where every contribution matters. With plans to expand into new markets, we thrive in a fast-paced, dynamic environment where collective success is celebrated.
Your Role
As the Team Lead for Hospitality Operations, you will oversee daily operations for approximately 100-120 homes, reporting directly to the General Manager. You’ll lead a team of Hospitality Operations Managers and Hospitality Coordinators to ensure a five-star guest experience while maintaining homeowner satisfaction and upholding essential operational standards.

