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Experience Level
Manager
Qualifications
● Minimum of 2 to 5 years of supervisory experience in a call center environment.● Strong understanding of Call Centre Management principles, including performance metrics and volume trends.● Proven expertise in customer experience drivers and their related performance metrics.● Experience in managing schedules for field technicians servicing both commercial and residential customers.● Familiarity with administrative tasks such as invoicing and accounts receivable.
About the job
Join Rentokil-Terminix Canada, a pioneering name in pest control solutions for the property management sector. Since our inception, we have consistently led the industry, protecting countless homes and businesses across Canada with our certified specialists and cutting-edge technologies.
We are currently on the lookout for a skilled Team Lead in Service and Administration to enhance our dynamic team. This role is based onsite at our Fredericton office.
About Rentokil-Terminix Canada
Rentokil-Terminix Canada stands as one of the largest pest control providers tailored for the property management sector. Our commitment to innovative pest management has made us a trusted partner in safeguarding homes and businesses throughout Canada.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Manager
Qualifications
● Minimum of 2 to 5 years of supervisory experience in a call center environment.● Strong understanding of Call Centre Management principles, including performance metrics and volume trends.● Proven expertise in customer experience drivers and their related performance metrics.● Experience in managing schedules for field technicians servicing both commercial and residential customers.● Familiarity with administrative tasks such as invoicing and accounts receivable.
About the job
Join Rentokil-Terminix Canada, a pioneering name in pest control solutions for the property management sector. Since our inception, we have consistently led the industry, protecting countless homes and businesses across Canada with our certified specialists and cutting-edge technologies.
We are currently on the lookout for a skilled Team Lead in Service and Administration to enhance our dynamic team. This role is based onsite at our Fredericton office.
About Rentokil-Terminix Canada
Rentokil-Terminix Canada stands as one of the largest pest control providers tailored for the property management sector. Our commitment to innovative pest management has made us a trusted partner in safeguarding homes and businesses throughout Canada.