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Experience Level
Manager
Qualifications
To excel in this role, you should possess strong leadership skills and a proven track record in customer service management. You are expected to have excellent communication abilities, both verbal and written, and be adept at problem-solving. A background in managing teams within a customer support environment will be advantageous. Additionally, proficiency in CRM software and data analysis tools is preferred.
About the job
Join SGS, a global leader in inspection, verification, testing and certification, as a Team Leader in Customer Service Support. In this pivotal role, you will head our dedicated customer support team, ensuring exceptional service delivery and client satisfaction. Your leadership will drive operational excellence, fostering a culture of continuous improvement and high-performance.
About SGS
SGS is the world's leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity. Our 94,000 employees operate a network of more than 2,600 offices and laboratories around the world, providing services that help our clients meet the growing challenges of quality, safety, and sustainability.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Manager
Qualifications
To excel in this role, you should possess strong leadership skills and a proven track record in customer service management. You are expected to have excellent communication abilities, both verbal and written, and be adept at problem-solving. A background in managing teams within a customer support environment will be advantageous. Additionally, proficiency in CRM software and data analysis tools is preferred.
About the job
Join SGS, a global leader in inspection, verification, testing and certification, as a Team Leader in Customer Service Support. In this pivotal role, you will head our dedicated customer support team, ensuring exceptional service delivery and client satisfaction. Your leadership will drive operational excellence, fostering a culture of continuous improvement and high-performance.
About SGS
SGS is the world's leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity. Our 94,000 employees operate a network of more than 2,600 offices and laboratories around the world, providing services that help our clients meet the growing challenges of quality, safety, and sustainability.