About the job
With over 650 colleagues across 19 locations in Germany, teccle is shaping the future of IT. Since 2020, we have united strong IT companies with diverse focuses under one roof, evolving into one of the leading IT service providers in the country. Our mission: to create IT solutions that genuinely help—clear, flexible, and future-ready—for our clients and together with a team that loves technology as much as new ideas.
As part of the teccle group, Schuster & Walther IT-Business GmbH represents comprehensive IT consulting for SMEs and tax consulting. We are seeking dedicated support for the professional and disciplinary leadership of our four-member Infrastructure & Hosting team as soon as possible.
What You Will Achieve with Us
At teccle, what you can do matters, but so does what you achieve. In this role, you will contribute to the following:
Professional and disciplinary leadership of a four-member IT team, including remote leadership and regular on-site meetings.
End-to-end responsibility as Product Owner and Service Owner for IT infrastructure and managed services, including strategic development.
Management and development of 3rd-level support, structured task distribution, and professional guidance within the team.
Presales, conceptualization, and technical implementation of IT infrastructure projects (e.g., networking, servers, data centers) for clients in the upper mid-market.
Strategic support and development of key accounts (300–800 IT workplaces/users) in the fields of IT infrastructure and managed services.
Responsibility for ensuring a high level of customer satisfaction through effective communication and problem resolution.

