Qualifications
Qualifications:• 2-4 years of experience in technical sales or account management within security or related fields.• In-depth knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.• Proven experience in account management is essential.• Exceptional communication and interpersonal skills.
About the job
Technical Account Manager Overview:
We are in search of a dedicated Technical Account Manager with a robust background in physical security systems, encompassing CCTV, intrusion detection, access control, and emergency nurse call systems. This role will act as the chief liaison between our organization and our clients, propelling growth by pinpointing opportunities, nurturing client relationships, and ensuring our solutions meet client objectives. The position demands a harmonious blend of technical acumen, account management, and consultative sales, catering to both current client accounts and exploring new business avenues.
Responsibilities:
• Foster and manage client relationships, acting as the primary contact for key accounts.
• Identify and generate new business opportunities by expanding within existing accounts.
• Collaborate with clients to comprehend business challenges and align solutions in physical security and managed services.
• Utilize expertise in CCTV, intrusion, fire, and nurse call systems to craft customized solutions.
• Stay updated on emerging security technologies, products, and trends to provide informed advice to clients.
• Work alongside technical teams to ensure that client requirements are effectively translated into deliverables.
• Recognize opportunities for up-selling and cross-selling across the security and IT service portfolio.