Qualifications
Qualifications:· 2-4 years of proven experience in technical sales or account management within the security or related sectors.· In-depth understanding of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.· Prior experience in account management is essential.· Exceptional communication and interpersonal skills are required.
About the job
Overview of the Technical Account Manager Position:
We are in search of a dynamic Technical Account Manager possessing extensive expertise in physical security systems, which encompasses CCTV, intrusion detection, access control, and emergency nurse call systems. In this role, you will act as the primary conduit between K Group Companies and our esteemed clients, driving growth by pinpointing opportunities, fostering relationships, and ensuring our innovative solutions are tailored to meet client objectives. This position requires a unique blend of technical knowledge, account management skills, and consultative sales acumen, supporting both established client accounts and new business ventures.
Key Responsibilities:
· Develop and nurture client relationships, serving as the main point of contact for significant accounts.
· Identify and create new business opportunities by leveraging existing accounts.
· Collaborate with clients to uncover business challenges and align solutions within the realms of physical security and managed services.
· Utilize your knowledge of CCTV, intrusion detection, fire systems, and nurse call systems to devise customized solutions.
· Stay abreast of emerging security technologies, products, and industry trends to provide informed advice to clients.
· Work alongside technical teams to ensure client requirements are accurately translated into deliverables.
· Recognize opportunities for up-selling and cross-selling within the security and IT service portfolio.
About K Group Companies
K Group Companies is a leading provider of innovative physical security solutions, dedicated to safeguarding organizations and enhancing their operational efficiencies. We pride ourselves on our cutting-edge technology and customer-centric approach, making us a trusted partner in the security industry.