About the job
About Simply.TV
At Simply.TV, we are revolutionizing the way audiences engage with television metadata. As a premier provider of cutting-edge, AI-enhanced metadata solutions, we enable broadcasters, streaming services, and telecom operators to offer smarter and more captivating content discovery experiences. From innovative Electronic Program Guide (EPG) data to comprehensive content enrichment, we assist our partners in maintaining a competitive edge in an ever-changing media environment.
With our headquarters located in Copenhagen and a global team of over 350 professionals, our data powers user interfaces that millions rely on daily — and we are just getting started. If you are enthusiastic about media technology, data engineering, or customer success, Simply.TV is where you can help shape the future of television while enjoying the journey.
Join us in simplifying, empowering, and inspiring content discovery!
Role Description
In the role of Technical Account Manager, you will manage a portfolio of key clients throughout Australia, serving as their primary technical expert and trusted advisor. From your first day, you will facilitate smooth onboarding processes, oversee product integrations, drive user adoption, and ensure smooth daily operations. Whether addressing technical challenges, liaising with our European teams, or conducting strategic check-ins, your objective is clear: to maximize the value our clients derive from Simply.TV.
In addition to fostering client success, you will transform insights gathered in the field into actionable strategies, translating technical needs into product enhancements while closely collaborating with Product, Implementation, and Sales teams. Throughout your journey, you will identify opportunities for growth and expansion through upselling or cross-selling. Your technical skills will be honed through practical experience, but your achievements will ultimately be gauged by the strength of your relationships, client satisfaction, and a lasting impact on their business outcomes.

