About the job
At Appian, we are driven by our core values of Intensity and Excellence, which shape our identity. We set ambitious goals and consistently meet them, ensuring every task is executed with precision and care. With a commitment to collaboration and accountability, we tackle challenges head-on, working as a cohesive team to deliver exceptional outcomes. When you join Appian, you become part of a dynamic group dedicated to achieving remarkable results together.
Are you eager to merge your enthusiasm for technology with strategic problem-solving? Our Customer Success team is dedicated to achieving outstanding customer outcomes, delivering mission-critical business impact promptly. We partner closely with clients to turn their innovative ideas into reality. By joining our team, you will receive the support and opportunities necessary to enhance your consulting skills while spearheading next-generation, AI-driven digital transformations.
We are currently seeking a Technical Implementation Consultant to join our Customer Success team. In this pivotal role, you will engage with customers post-sales to architect software solutions on the Appian platform. These applications are essential for driving digital transformation and maintaining competitive advantage. Your main responsibilities will encompass the entire project lifecycle, from defining and designing to developing and implementing custom software and AI solutions tailored for our commercial clients. You will work in an agile environment to comprehend clients' business processes and technical requirements, launch new relational data models, and develop APIs for multi-system integration. You will explore AI use cases and deploy Appian's AI tools by leveraging retrieval augment generation (RAG), agentic workflows, prompt engineering, and cutting-edge generative models to revolutionize customers' operational methodologies. Collaboration with clients' technical teams and business users will be vital throughout the software and development lifecycle, as you empower clients to independently construct process applications.

