About the job
Assima is a global frontrunner in digital adoption, training, and performance support solutions tailored to meet the needs of the world’s largest enterprises. Utilizing our patented technology, we empower 15 of the top 20 banks, leading hospital networks, and major international organizations to enhance software adoption and increase user productivity. Currently, we are innovating the next generation of our product suite, designed with scalable, cloud-native architecture, cutting-edge web technologies, and advanced AI/Machine Learning capabilities. At Assima, we believe innovation and impact go hand in hand, and we invite passionate individuals to help shape the future of enterprise learning.
We are on the lookout for a skilled and enthusiastic Technical Support Engineer to become a vital part of our dynamic team. This position offers top-tier technical support to high-profile enterprise clients and is crucial in ensuring the effective deployment and operation of our cloud-based solutions. You will work closely with our Research and Development (R&D) team to integrate test cases, troubleshoot intricate issues, and deliver timely software updates. The ideal candidate is an exceptional communicator with a robust knowledge of AWS services and infrastructure.

