Qualifications
Proficient in English with excellent communication skills.Strong understanding of computer systems and technical troubleshooting.Ability to work in a fast-paced environment and handle multiple tasks.Previous experience in a technical support role is a plus.High School Diploma or equivalent; Bachelor's Degree preferred.
About the job
Adeeba E Services Pvt Ltd is seeking a dedicated and skilled Technical Support Representative to join our dynamic team in Kolkata. In this role, you will provide exceptional support to our clients, assisting them with technical issues and ensuring a seamless user experience.
As a Technical Support Representative, your primary responsibilities will include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and maintaining a high level of customer satisfaction. You will work closely with various teams to ensure that all technical queries are resolved efficiently.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading player in the international BPO sector, known for its commitment to customer satisfaction and excellence in service delivery. We pride ourselves on fostering a collaborative and innovative work environment where every team member contributes to our success.