About the job
Technical Support Specialist (24x7 Operations)
Location: Birmingham, AL
Client: Southern Company
Contract Duration: 3 Years
Position Overview
Join our dedicated 24/7 support team as a Technical Support Specialist, where you'll be at the forefront of diagnosing and monitoring computer systems and applications. This vital role acts as the main communication link between customers, technical support staff, and management. You will contribute significantly to maintaining the availability, performance, and compliance of mission-critical systems that support Energy Management Systems (EMS) and related applications.
Key Responsibilities
- Monitor primary SCADA and ancillary systems for operational health and availability.

