Qualifications
Key ResponsibilitiesCreate, maintain, and update technical documentation for the TreasuryXpress GPH product, which includes:Product and feature documentationUser and administrator guidesConfiguration and implementation documentationAPI and integration documentation (where applicable)Operational and support runbooksCollaborate with software engineers, product managers, and subject matter experts to gather technical requirements and system behavior.Translate complex payments and treasury concepts into clear, accurate, and user-friendly documentation.Document workflows related to:Global and domestic paymentsBank connectivity and host-to-host integrationsPayment approvals, controls, and securityCompliance and audit-related processesEnsure documentation aligns with product releases and version changes.Review and edit content for clarity, consistency, and technical accuracy.Maintain documentation standards, templates, and style guides.Support internal teams (Support, Implementation, Sales Engineering) with technical content as needed.
About the job
Why Choose Bottomline?
Are you prepared to revolutionize the way businesses handle payments? Bottomline Technologies stands as a global frontrunner in business payments and cash management, boasting over 35 years of expertise and facilitating more than $16 trillion in payments each year. We seek enthusiastic individuals to join our team and contribute to achieving remarkable outcomes for our clients. If you are committed to enhancing customer satisfaction and fostering innovation and growth, we invite you to be part of our journey!
We are in search of a Technical Writer to enhance the TreasuryXpress (TX) platform, with a focus on the Global Payments Hub (GPH) product. This position will involve creating high-quality technical documentation that aids enterprise customers utilizing TX for global payments, bank connectivity, and treasury operations.
Your role will involve close collaboration with engineering, product management, QA, and implementation teams to document features associated with payment processing, bank integrations, SWIFT connectivity, and security measures. This is an outstanding opportunity for a technical writer keen on fintech, payments, and enterprise SaaS platforms.
About Bottomline Technologies
Bottomline Technologies is a premier provider of business payment and cash management solutions, dedicated to helping organizations streamline their payment processes and enhance financial operations. With decades of experience and a commitment to innovation, Bottomline empowers businesses to improve their payment experiences and achieve financial success.