About the job
Company Profile:
Become a vital part of one of Canada's most dynamic companies! LawDepot is honored to have been recognized as a seven-time Growth 500 ranked organization and a leading figure in the global legal solutions arena. Our mission is to revolutionize the legal document creation process by providing users with fast, intuitive, and professional solutions. With over ten million delighted customers globally and two million monthly website visitors, you will be joining a team committed to making a significant impact. At LawDepot, we celebrate a collaborative and inclusive culture that prioritizes excellence and diversity. Join us today and embark on an exciting journey!
Position Overview:
LawDepot.com is on the lookout for a passionate Technical Writer to join our expanding team in Edmonton, Alberta. In this pivotal role, you will create interactive web products and services designed to be user-friendly and engaging for our over 24 million annual visitors. A key focus will be enhancing the usability of our offerings by improving the clarity and structure of our interactive questionnaires. This is a full-time permanent role, offering flexibility for in-office or hybrid work arrangements.
Primary Responsibilities:
Design and develop interactive product questionnaires that enable users to create tailored legal documents.
Compose and refine text to simplify the legal document creation process for our users.
Collaborate with Legal, Design, Development, and QA teams to produce compelling, interactive web products optimized for conversion.
Analyze quantitative and qualitative data to identify areas for improvement across web products.
Adopt best practices and innovate new strategies for enhancing web product functionality.
Utilize internal tools to implement specifications with a high level of accuracy.
Conduct product research and user testing to guide enhancements to questionnaires.
Devise creative strategies to boost user engagement and retention rates.
Continuously improve your skills through research and reading on user experience optimization and digital marketing.

