Qualifications
ResponsibilitiesEngage potential customers via phone to promote products or services (mobile phone plans, energy packages).Clearly explain pricing, promotions, and service details in a trustworthy manner.Address customer inquiries, alleviate concerns, and manage objections.Document all call details and outcomes in the company’s CRM system.Achieve daily, weekly, and monthly sales targets.Deliver exceptional customer satisfaction and contribute to team objectives.Stay informed about promotions, pricing plans, and industry trends.RequirementsPrior experience in telesales or phone sales (preferably within the Telecommunications or Energy sectors).Outstanding communication and interpersonal abilities.Quick learner with the capacity to adapt to a dynamic work environment.Familiarity with CRM platforms (Salesforce or similar).Ability to perform under pressure and gracefully handle rejection.Dedicated to providing high service quality and fostering customer loyalty.Personal SkillsPositive, enthusiastic, and motivated team player.Strong listening skills with the ability to respond to customer needs.Persistence and resilience when facing challenges.Solutions-oriented, adaptable...
About the job
Volton Hellenic Energy SA is at the forefront of powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.
We take pride in delivering reliable solutions and fostering trustworthy relationships with our customers. By offering innovative services, we address today’s energy demands while strategically preparing for future challenges.
As Greece’s pioneering multi-service provider, we expertly blend energy and telecommunications, crafting a distinctive ecosystem of value and convenience for our clientele.
Celebrated for three consecutive years as a Great Place to Work, we cherish our talented team and uphold a culture of excellence.
We are not only keeping pace with the future – we are driving the change, setting benchmarks, and shaping what lies ahead.
Join Our Team!
In our commitment to growth, Volton is enhancing its workforce in Athens and is on the lookout for a diligent Telesales Representative.
We invite a skilled Telesales Representative to join us, taking charge of the successful execution of TS projects and ensuring our objectives are met with accuracy and effectiveness.
About Volton Hellenic Energy SA
Volton Hellenic Energy SA is a pioneering provider of integrated energy solutions in Greece, combining electricity, natural gas, and telecommunications services. We are recognized for our commitment to innovation and excellence in customer service, making us a leader in the market.