About the job
Our mission: to eliminate every barrier to mental health.
At Spring Health, we are committed to transforming mental healthcare by dismantling every obstacle that hinders individuals from receiving timely assistance. Our clinically validated technology, Precision Mental Healthcare, enables us to provide customized care—whether it’s therapy, coaching, medication, or other solutions—tailored to each person’s unique needs.
Proudly collaborating with over 450 companies, from dynamic startups to renowned Fortune 500 entities, we are a leading provider of mental health services, supporting 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us to deliver exceptional outcomes for their employees worldwide. Through our innovative platform, we have achieved a net positive ROI for employers and are the only company in our sector to receive external validation for delivering net savings to our clients.
With significant backing from esteemed investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and others, our latest Series E funding has propelled our valuation to $3.3 billion. We are just at the beginning of our journey—join us in our mission to make mental healthcare accessible to all.
We are looking for a passionate and driven Temporary Provider Success Associate to join our Provider Operations team at Spring Health for a three-month temporary assignment, with the potential for extension based on business needs. Our goal is to create, retain, and empower a diverse and high-quality provider community, fostering both clinical excellence and outstanding member experiences. In this role, you will play a key role in providing exceptional support to our mental health providers through various channels, including email, phone, and live Zoom sessions. Ideal candidates should possess experience in technical, product, policy, or payment-related support, coupled with a strong ability to communicate complex information clearly and empathetically. If you are enthusiastic about cultivating a remarkable environment for providers and excel in a fast-paced, mission-driven atmosphere...

