Ideal Candidate Qualifications:Fluent in English (both verbal and written); proficiency in a second language is a plus.Experience in Front Desk and/or Reservations within a Mountain Resort environment is advantageous.Familiarity with Property Management systems, Microsoft Word, and Excel is beneficial.Strong written and verbal communication skills are essential.Must be organized, self-motivated, and able to perform well under pressure.Physical Requirements:Ability to stand and walk frequently throughout the shift.Occasional kneeling, pushing, pulling, and lifting may be required.Ability to ascend and descend ladders, stairs, and ramps as necessary.
About the job
Exciting opportunities await you at Lake Louise! We are on the lookout for an enthusiastic individual who is dedicated to providing exceptional guest service and ensuring a memorable experience for all visitors.
Compensation: $19.74/hr Employment Type: Seasonal Start Date: April 2026
Key Responsibilities:
Set up and manage reservations and billing procedures for tours efficiently.
Communicate information regarding incoming and outgoing tours, including Rocky Mountaineer guests, to various hotel departments.
Prepare for the arrival of tours, as well as Rocky Mountaineer bus and train schedules.
Greet guests upon arrival on tour buses and respond to inquiries about the hotel.
Deliver reception, cashier, and informational services to tour escorts.
About Accor Hotels
Join our team at Fairmont Chateau Lake Louise, where your passion for outdoor activities such as hiking, skiing, and snowboarding can flourish. This is not just a job; it’s a chance to embrace a lifestyle within the stunning Banff National Park. Experience a fulfilling career while enjoying extraordinary benefits, including subsidized accommodations that make saving manageable. Become a part of our Fairmont family today and enjoy a balanced work-life experience!
This job posting is no longer active and is not accepting applications.
Tour Operations Agent - Seasonal Position (Spring/Summer 2026)
Ideal Candidate Qualifications:Fluent in English (both verbal and written); proficiency in a second language is a plus.Experience in Front Desk and/or Reservations within a Mountain Resort environment is advantageous.Familiarity with Property Management systems, Microsoft Word, and Excel is beneficial.Strong written and verbal communication skills are essential.Must be organized, self-motivated, and able to perform well under pressure.Physical Requirements:Ability to stand and walk frequently throughout the shift.Occasional kneeling, pushing, pulling, and lifting may be required.Ability to ascend and descend ladders, stairs, and ramps as necessary.
About the job
Exciting opportunities await you at Lake Louise! We are on the lookout for an enthusiastic individual who is dedicated to providing exceptional guest service and ensuring a memorable experience for all visitors.
Compensation: $19.74/hr Employment Type: Seasonal Start Date: April 2026
Key Responsibilities:
Set up and manage reservations and billing procedures for tours efficiently.
Communicate information regarding incoming and outgoing tours, including Rocky Mountaineer guests, to various hotel departments.
Prepare for the arrival of tours, as well as Rocky Mountaineer bus and train schedules.
Greet guests upon arrival on tour buses and respond to inquiries about the hotel.
Deliver reception, cashier, and informational services to tour escorts.
About Accor Hotels
Join our team at Fairmont Chateau Lake Louise, where your passion for outdoor activities such as hiking, skiing, and snowboarding can flourish. This is not just a job; it’s a chance to embrace a lifestyle within the stunning Banff National Park. Experience a fulfilling career while enjoying extraordinary benefits, including subsidized accommodations that make saving manageable. Become a part of our Fairmont family today and enjoy a balanced work-life experience!