About the job
Shifts Available: AM and PM
Position Overview:
As a Transportation Coordinator at Carvana, you will play a vital role in managing administrative tasks related to nationwide network inquiries and on-road escalation incidents. This entry-level position does not qualify for visa sponsorship.
Key Responsibilities:
- Draft and disseminate communications to team members and operations leadership.
- Engage with various teams and departments via phone and email to address processes, resolve incidents, and meet service level objectives.
- Support real-time incident management for drivers navigating the Logistics Network.
- Act as the primary point of contact for Carvana-employed Vehicle Transporters and Advocates.
- Deliver immediate assistance to Logistics field teams while ensuring route integrity and maintaining service levels.
- Collaborate with specialists to identify vendors that enhance service quality while reducing risks and downtime.
- Work closely with Vehicle Transporters, Logistics Field Leadership, Fleet Maintenance, Market Operations, and Network Planning to minimize disruptions in the network.
- Manage administrative duties, including precise documentation of incidents and effective communication of their status and resolution plans to Logistics Field Leadership.

