About the job
Whiteshield is a premier global advisory firm dedicated to assisting governments in tackling significant, transformative challenges ranging from economic reform to education, employment, and innovation. Our approach lies at the intersection of policy, data, and technology, where we create products that not only inform decision-making but also enhance lives.
At Whiteshield, design is at the core of our operations. It allows us to simplify complexity, translating intricate systems into engaging experiences and ambitious concepts into user-friendly products.
If you are driven by the desire to make a meaningful impact, Whiteshield offers the perfect environment for you.
YOUR ROLE
We are searching for a Design Lead who can seamlessly evolve from conceptual ideas to refined execution, with a steadfast focus on user-centered design.
Your responsibilities will span multiple products and platforms, including:
- Mobile applications
- Extensive public-facing citizen platforms
- Government portals and digital services
- Data-intensive dashboards and decision-support tools
If you have a passion for distilling complex challenges into clear, impactful design solutions, this position will align perfectly with your skills.
KEY RESPONSIBILITIES
Design Strategy & Vision
- Develop and refine the design language across mobile, web, and large-scale public platforms.
- Elevate the standard for visual quality, interaction design, and user experience across all Whiteshield offerings.
- Ensure clarity and cohesion within our expanding product ecosystem, maintaining consistency while fostering creativity.
User Experience & Product Delivery
- Lead research and design sprints to gain deep insights into diverse user groups - including citizens, students, job seekers, policymakers, businesses, and institutions.
- Simplify complex policies, data, and services into intuitive, human-centered experiences.
- Create designs that are straightforward, accessible, and culturally relevant for various regions and audiences.
- Collaborate closely with product, engineering, and policy teams to transform concepts into tangible products.
Team Leadership & Collaboration
- Mentor and guide design team members, fostering their growth in both skill and confidence.
- Effectively communicate design rationales to non-design stakeholders.
- Advocate for design as a strategic component of our mission, rather than merely a delivery function.

