About the job
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
As a Vendor Management Associate on our Mortgage Operations team, you will serve as the trusted voice for our clients—managing communication and coordination throughout the loan process to ensure a seamless, transparent, and timely experience. In this entry-level position, you will gain practical exposure to the inner workings of the mortgage industry, assisting with everything from documentation collection to scheduling closings, while learning to navigate key systems like Encompass and collaborating cross-functionally with various teams within the organization. You will be part of a team that is dedicated to continuous improvement, acting swiftly, and tackling challenges to enhance our clients' experience. If you are detail-oriented, motivated by helping others, and eager to grow in a fast-paced, impactful environment, you will flourish in this role. This is your opportunity to learn the business, make a meaningful contribution from day one, and elevate the service we provide with every client interaction.

