About the job
YOUR ROLE
As a Sales Advisor, you will play a vital role in crafting a distinctive customer experience. Your actions, aligned with our core values, contribute to both your success and that of H&M.
Your Responsibilities:
- Greet our customers warmly, guide them through the store, and leverage your trend and product knowledge to help them find what they need.
- Collaborate with your team to ensure the sales floor and backstage areas are consistently stocked, organized, and welcoming.
- Be your authentic self to positively represent the H&M brand.
Want to learn more about the Sales Advisor role? Tune into our Jobcast episode for firsthand insights directly from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, from sales to management to visual merchandising, plays a part in creating an inspiring atmosphere. Together with your team, you make fashion accessible for everyone, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for individuals who possess...
- A passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have experience in customer service, particularly in fashion retail or a related field.
- Thrive in a dynamic, team-oriented environment.
- Are communicative, creative, and curious, eager to engage with store technologies and committed to continuous learning and personal development.
- Exhibit proactivity and flexibility, willing to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally recognized organization with powerful fashion brands and innovative business models. We believe that exceptional design, affordability, and sustainability can coexist. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented individuals. Together, we leverage our size and expertise to lead the fashion industry toward a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members enjoy attractive benefits and diverse development opportunities worldwide.

