About the job
About Dialpad
Dialpad is at the forefront of transforming customer communications through our AI-powered platform. With over 50,000 organizations globally, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, we empower businesses to enhance customer relationships using real-time, AI-driven insights. Discover more at dialpad.com.
Join Our Team at Dialpad
At Dialpad, our mission is to drive our customers' success by ensuring every conversation counts. We foster an environment of collaboration and innovation where AI technologies are utilized to refine our platform and enhance skills. We are in search of passionate individuals who exceed our high standards and embody our core values: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
As the Vice President of the Program Management Office, you will oversee our strategy for selecting, funding, and executing key initiatives. You will serve as the bridge connecting strategy, investment, and implementation, ensuring alignment with our OKRs, proper resource allocation, and enterprise-level execution.
You will report to the Chief Operating Officer and collaborate closely with C-level executives and functional leaders across Product, Engineering, Revenue, Customer Success, Finance, and Human Resources.

