About the job
Join our Visitor Experience team and help create a genuine, warm, and welcoming atmosphere for our guests at various IKEA locations in Älmhult. You'll engage with visitors at the IKEA Museum, IKEA Hotel, Meeting Center, Activity House, and more, sharing inspiring stories about our rich heritage, home life, interior design, and the essence of the IKEA brand.
As a Visitor Experience Associate, you'll guide guests through our exciting locations in Älmhult and provide insightful tours about IKEA's history.
Your primary responsibilities include:
- Ensuring every guest feels welcomed and providing them with the best possible experience, regardless of where you meet them in Älmhult.
- Coordinating activities that enhance the guest experience and cater to their needs.
- Delivering excellent service while sharing in-depth knowledge about IKEA and introducing guests to Älmhult as a must-visit destination.
- Conducting guided tours for our guests.
- Understanding visitor needs and expectations, taking charge when unexpected situations arise.
- Processing payments at our various meeting points.
- Maintaining the cleanliness and organization of all areas daily.

