About the job
Join our dynamic team as a Warehouse Manager and play a pivotal role in our expanding business!
Key Responsibilities:
- Oversee Daily Fulfillment: Manage all warehouse operations including receiving, putaway, picking, packing, and shipping to ensure timely processing of all e-commerce orders with a focus on same-day or next-day shipping deadlines.
- Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
- Technology Management: Utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure accurate real-time inventory tracking.
- Vendor and Carrier Management: Collaborate with carriers and logistics delivery partners to enhance operations.
- Maintain Accuracy: Implement cycle counting and physical inventory procedures to achieve and sustain over 99% inventory accuracy.
- Stock Control: Oversee the proper storage, rotation, and handling of stock, focusing on high-value, perishable, or oversized items.
- Reverse Logistics: Efficiently manage the processing and inspection of returns and exchanges to quickly reintegrate items into stock.
- Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
- Performance Management: Establish clear KPIs (e.g., lines per hour, shipping accuracy) and conduct regular performance reviews to foster accountability and continuous improvement.
- Scheduling: Create flexible staffing plans and shift schedules to accommodate peak demand periods (e.g., holiday seasons, flash sales) and manage overtime effectively.

