About the job
Company Vision
At PlanetArt, we aspire to be the foremost provider of personalized and on-demand products globally. We empower consumers with exceptional tools and content, delivering an unmatched end-to-end customer experience that yields high-quality, meaningful products for life's memorable celebrations.
Our portfolio includes renowned brands such as the FreePrints and FreePrints Photobooks apps, the leading SimplytoImpress card and stationery site, along with Personal Creations, Cafe Press, and ISeeMe! To discover more about our brands, visit www.planetart.com.
With over 500 dedicated team members across multiple locations, including Calabasas, San Diego, Woodridge, Minneapolis, and Pleasanton, as well as two offices in China and a presence in Europe, we are a vibrant and diverse company.
Job Overview
We are seeking a dynamic Web Product Manager to join our R&D team and support the Director of Product Development in the evolution of our mobile app projects. This role encompasses collaboration with various teams to plan, execute, and monitor projects while driving web analytics and revenue growth. As the business owner of your assigned websites, you will ensure a stellar customer experience from discovery through delivery. Your attention to detail, organizational skills, and collaborative spirit will be key in this fast-paced environment.
As a Product Manager, you will oversee the complete customer journey, ensuring that every aspect meets or exceeds customer expectations, from initial site exploration to product fulfillment and delivery timelines. You will need to apply a holistic approach to acquisition, user experience, platform performance, operations, and post-purchase engagement to create a seamless experience throughout the customer lifecycle.
Important Note: Candidates must be local or willing to relocate to the Calabasas area, as we operate on a hybrid work model (3 days onsite, 2 remote).

