About the job
Join our CRM team as a Working Student and take on significant responsibilities while diving deep into modern CRM tools. You will actively contribute to enhancing our customer communication in close collaboration with various teams.
- Support the operational CRM for the heat pump sector.
- Design and analyze multichannel campaigns, including Email, SMS, and RCS, utilizing our state-of-the-art CRM tool, Braze.
- Collaborate closely with CRM, Content, Data, and Tech teams to establish new campaigns and automations, aligning them with our corporate design.
- Prepare and analyze reports to continuously enhance targeting, personalization, and messaging.
- Ensure all measures comply with data protection and communication guidelines (e.g., GDPR).

