About the job
At Braze, we pride ourselves on our exceptional team—a group that is approachable, kind, and passionately dedicated to our mission.
We aim to channel that passion by setting high expectations, fostering collaboration, and promoting work-life balance as we navigate rapid global growth while advocating for equity and opportunity both within and beyond our organization.
To thrive in this environment, you must be ready to uphold high standards for yourself and your colleagues. Your contributions are invaluable: exercising autonomy, taking accountability, and being receptive to new ideas are crucial to our ongoing success.
Our unyielding curiosity and eagerness to share our diverse interests enrich our culture and create a vibrant workplace.
If you are motivated to tackle exciting challenges and are proactive in adapting to change, you will be empowered to make a substantial impact here, supported by a passionate and driven team. If Braze sounds like a place where you can excel, we look forward to meeting you!
WHAT TO EXPECT
We are on the lookout for an energetic Workplace Experience Specialist to manage the daily operations of our San Francisco office and contribute significantly to its growth and development. In this capacity, you will not only support our local team but also collaborate with colleagues across Braze to implement global workplace operational initiatives.
As our San Francisco office grows, we are searching for proactive individuals—resourceful and hands-on team players who thrive in a dynamic environment and can establish structure when necessary. This role is part of the People Team and reports to the Workplace Experience Regional Manager for AMER.
Being a fast-paced and rapidly expanding company, we need a self-starter who demonstrates sound judgment, takes initiative, and works to continuously enhance the employee experience. You will maintain keen awareness of the needs of our San Francisco employees and remain adaptable to changing global conditions and workplace dynamics. This role requires in-office presence five days a week.
WHAT YOU’LL DO
- Oversee workplace site operations, managing various programs (e.g., food, snacks, mail, and packages) to ensure a seamless daily employee experience.
- Act as the primary contact for the local receptionist, handling all reception needs, greeting visitors with professionalism, and ensuring timely notifications to their hosts.
- Maintain a welcoming and organized reception area to create a positive first impression for employees, clients, partners, vendors, and guests.
- Deliver exceptional support and enhance the overall workplace experience.