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Experience Level
Entry Level
Qualifications
To excel in this position, you should possess:Fluency in Italian (C1/C2); proficiency in English, Spanish, or French is an added advantage. Exceptional written and verbal communication skills, with the ability to engage in sensitive conversations with empathy and clarity. Comfort in navigating billing processes and handling financial records, gained through education or practical experience. Familiarity with tools such as MS Office, Salesforce, or Stripe is advantageous, though a willingness to learn is the top priority. A methodical approach to problem-solving with a genuine curiosity about financial systems.
About the job
About the Role
The Finance Operations team at SumUp in Milan manages the financial stability of merchant and partner accounts across global markets. As a Junior Credit Management Analyst, the work centers on billing, payments, and direct client communication. The position supports both internal teams and external clients, helping maintain strong financial relationships and clear account records.
What You Will Do
Manage billing and payment processes for merchants and partners
Communicate with clients to address account questions and concerns
Work with other teams to resolve issues and support account health
Why Join SumUp
This role offers a chance to build experience in financial operations within a company that supports professional development and values its team members.
About SumUp
At SumUp, we are dedicated to empowering small businesses by providing them with the tools they need to thrive. Our Finance Operations team is vital in maintaining the integrity of merchant and partner accounts, ensuring smooth operations across our diverse global markets.
Junior Business Analyst with technical knowledge, responsible for:Gathering, analyzing, and designing user requirements.Creating technical and functional documentation.Supporting the development and testing phases to implement processes aligned with the client's product.Mapping AS-IS and TO-BE processes.
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Full-time|On-site|Milan, Metropolitan City of Milan, Italy
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Full-time|On-site|Milan, Metropolitan City of Milan, Italy
Ali Lavoro, part of the W Group, is a recruitment agency based in Milan. The company is investing in digital transformation and expanding its IT team. Role Overview The IT Functional Analyst will connect business teams and technical staff, helping to shape and improve corporate information systems. This position focuses on requirements analysis and managing application projects. What You Will Do Serve as a contact point for internal users, business stakeholders, and technical teams. Collect and analyze functional requirements from stakeholders. Prepare functional documentation, including specifications, user stories, use cases, and workflows. Work closely with developers, architects, and project managers to define solutions. Coordinate and take part in testing phases, including User Acceptance Testing (UAT). Review current (AS-IS) processes and suggest improved (TO-BE) solutions. Communicate with technology suppliers and vendors. Assist with change management and provide user training. Location Milan, Metropolitan City of Milan, Italy
About the Role The Finance Operations team at SumUp in Milan manages the financial stability of merchant and partner accounts across global markets. As a Junior Credit Management Analyst, the work centers on billing, payments, and direct client communication. The position supports both internal teams and external clients, helping maintain strong financial relationships and clear account records. What You Will Do Manage billing and payment processes for merchants and partners Communicate with clients to address account questions and concerns Work with other teams to resolve issues and support account health Why Join SumUp This role offers a chance to build experience in financial operations within a company that supports professional development and values its team members.
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B2B Data AnalystAbout SatispaySatispay is at the forefront of transforming everyday financial transactions, making payments straightforward, equitable, and accessible for all. Our mission has evolved to redefine the future of currency.We are a dynamic movement empowering millions to face significant challenges together. We act swiftly, think innovatively, and foster a culture of trust that encourages questioning the status quo while learning and evolving.If you are seeking more than just a job—if you desire to create something meaningful within a talented team—you have found the right opportunity.Your RoleAs a B2B Data Analyst, you will be an integral part of our strategic Growth Team. You will significantly contribute to enhancing data-driven decision-making and optimizing business processes by researching, analyzing, and visualizing data to facilitate impactful solutions. Your daily responsibilities will include:Data-Driven Decision Making – Analyze intricate datasets to uncover primary trends and patterns within our funnel (Acquisition, Engagement, Retention, Monetization), concentrating on our B2B customer base, where each choice is informed by data to improve key metrics such as LTV, ROI, and payback period.Visualization Creation – Track essential metrics and help produce visual representations (dashboards, maps) to effectively communicate analytical insights to stakeholders.Analytic Solutions Development – Modernize, standardize, and troubleshoot analytics tools ensuring the accuracy and reliability of our data infrastructure. This involves not just interpreting datasets, but also establishing company-wide KPIs, rules, and data products.Stakeholder Collaboration – Serve as a strategic partner for Sales, Marketing, Product Marketing, and Finance, bridging the gap between technical data and business objectives, translating complex analyses into clear, executive-level recommendations.Prepare for challenges, teamwork, and the opportunity to actualize your ideas. Adaptability and initiative are key, as we evolve and grow.
About WPPWPP stands as a trusted growth partner for the world's premier brands. By integrating cutting-edge media intelligence and data solutions, exceptional creativity, next-generation production capabilities, transformative enterprise solutions, and expert strategic counsel, we empower our clients to navigate change, seize opportunities, and achieve transformational growth. Discover more at WPP.com.About WPP MediaWPP is the creative transformation company. We leverage the power of creativity to forge better futures for our people, planet, clients, and communities. More information can be found at wpp.com.WPP Media serves as WPP's global media collective, uniting the finest platforms, people, and partners to create boundless opportunities for growth. Explore more at wppmedia.comAt WPP Media, we thrive on the strength of our culture and our people. This drive enables us to deliver outstanding experiences for our clients and one another. In this role, embracing the core values shared by WPP and WPP Media will be crucial:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Join us as part of a dynamic multinational team that is redefining Europe’s foremost online platform for the trading of loans, claims, and receivables.By 2024, Debitos aims to establish its presence across most European jurisdictions. Our auction-based online transaction platform empowers listed companies, banks, and SMEs to effectively sell their financial exposures in a competitive market.Become a vital member of our expanding team located in the newly launched Fintech Centre in Milan and contribute to transforming the approach to the non-performing loans crisis in Europe, all while enjoying meaningful work. Your Role: As the Italian market is rapidly expanding, we seek a Senior / Junior Business Development Manager for Italy who will support existing relationships and forge new business avenues. Based in our Milan office, you will connect with the local Managing Director and Italian business partners, solidifying Debitos' position as the leading player in the Italian market. This role entails driving growth in Italy by identifying opportunities, increasing revenue, and assisting management in strategic decision-making. Your Responsibilities: Implement the growth strategy for the Italian market alongside management, generate sales, and create new business opportunities while overseeing sales processes.Enhance brand visibility, plan, and lead regional marketing initiatives, and execute successful marketing projects.Conduct market research, provide insights, and identify the most promising clients and partners.Tailor the platform and materials to accommodate the cultural nuances of Italian users.Collaborate across departments to maximize the market's potential.
