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Junior Disputes Analyst

Platacard MEXICO
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong analytical and problem-solving skills. Excellent communication skills, both verbal and written. Ability to work under pressure and meet deadlines. Proficiency in Microsoft Excel and data analysis. A background in finance, accounting, or a related field is preferred.

About the job

About the Role

Platacard is looking for a Junior Disputes Analyst based in Mexico. This position focuses on managing and resolving transaction disputes. The work helps improve customer satisfaction by applying strong problem-solving and analytical skills.

What You Will Do

  • Handle transaction disputes from start to finish
  • Investigate issues and gather relevant information
  • Work with team members to resolve cases efficiently
  • Support efforts to improve dispute resolution processes

Location

This role is based in Mexico.

About Platacard

Platacard is at the forefront of digital financial solutions, providing innovative payment technology to enhance the customer experience. Our commitment to excellence and customer satisfaction drives our mission to deliver top-notch services in the financial sector.

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